All supplies products listed on the i-magazine.tv, i-magazine.co.uk, i-magazine.co.kr, i-magazine.hk, i-magazine.com.cn, and I-MAGAZINE Inc. websites are under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy Policies carefully before using any of our websites, or ordering from us. The Terms and Conditions apply to your use of any I-MAGAZINE Inc. website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you. We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page. The headings in these Conditions are for convenience only and shall not affect their interpretation. We recommend that you print and keep a copy of these Terms and Conditions for your future reference.
These General Terms and Conditions apply to any products you purchase from our stores, and any orders from I-MAGAZINE Inc. that you place through our website. These terms and conditions apply regardless of how you access the website, including via any device by which we make our website available to you. You must read these terms and conditions carefully. When placing an order through the website, you will be asked to confirm that you have read, understood and agree to the terms and conditions in their entirety. If you do not agree to these, you must not order any product(s) through the website.
1.Placing Orders
- To place an order you can either open an account with us, or you can login with an existing PayPal, or any account or you can use our Guest Checkout. If opening an account with I-MAGAZINE Inc., you will be required to provide us with some compulsory personal information.
- You confirm that all personal information provided to us by you is accurate, true to your knowledge, and kept up to date. You can, at any time, update or correct your details by logging in to your Account.
- When you create an account we will ask you to create a password to allow you to access your account, and to maintain account security on this website. You are responsible for keeping your password and account information confidential.
- We shall not be liable for any loss or damage which may arise as a result of any failure by you to protect your personal information. Should you become aware of or suspect any unauthorised use of your account, please contact us.
- If we are suspicious of any activity from your account that appears fraudulent, we can reserve the right to refuse you access to, and where necessary, delete your account.
- If you use our Guest Checkout we will retain your personal information in order to process your order. If you already have an Account we will attempt to match your personal data with your existing account information if not we will retain your information for future orders that you might make.
2. Discount Offers
By adding a subscriber offer to your transaction you are giving permission for I-MAGAZINE Inc. to opt you into all communications including but not limited to email, sms, and notifications. If you decide at whatever stage to opt out of marketing communications then any subscriber offers are not valid and will not be applied to your purchase. You may opt back in at anytime by accepting subscriber offers or changing your preferences. I-MAGAZINE Inc. reserved the rights to modify, cancel and limit any promotion or offer.
3. Order Acceptance
Completion of checkout online does not constitute our acceptance of your order from us. You will be notified by email as soon as possible with confirmation that we are processing your order with our supplier(s). Our acceptance of your order will take place only when we take payment from you and despatch of the product(s) is confirmed.
We have the right, prior to despatching the product(s) to decline an order for any reason, including legal and regulatory reasons.
Our contract with you will start when you paid the amount and remain in place until the day of you received the products.
If we cannot supply you with the all of the products you ordered, we will not process the parts of your order unavailable. We will inform you of this by email and, if you have already paid for the product(s), refund you in full for the item(s) as soon as reasonably possible.
If the fulfilment of any aspect of an order would be illegal or unlawful, we have the right to stop or cease to fulfil the order at any time, including after despatch of products or notification to you that the order is being processed. In such circumstances, you acknowledge that I-MAGAZINE Inc. shall incur no liability.
4.Payment and Return
During the checkout process, you will NOT be asked to enter your payment details directly to I-MAGAZINE Inc. Please be informed that it is better to contact us to confirm the stock level from us before you finished payment through PayPal ( Since March 2020, PayPal no longer refund any services charge to seller and buyer ). If you choose to pay by PayPal directly from our websites and later require a refund when the item(s) is out of stock, please be informed that the service charge from PayPal will not be refunded by PayPal.
By completing payment details after we check for the inventory, you confirm that the method being used to make payment belongs to you, or is in your name where an agreement is entered into with any credit or third party provider.
We do not store your payment information, however third party providers used by us may be using encrypted secure payment mechanisms that could store your data. Please see individual payment providers websites for further information on how they hold your personal information collected at payment.
We take full payment immediately for all products, unless you sign up to pay for your order using our third party credit provider. Card payments will be subject to authorisation from your card issuer, and credit facilities subject to a credit check.
Products ordered remain the property of I-MAGAZINE Inc. until they have been sent from warehouse, or we have delivered them to the address specified by you.
All products are provided by our partner's and it will either send by warehouse directly to customer or send to our partner's office(s) together with other customer's order(s) before it delivered to you. Our partners may take the photo/video as record(s) to ensure the product(s) is sealed, unopened, unused before it delivered to you.
All sales items are NOT eligable for return or exchange. If you would like to submit a return for products in standard retail price, please login to order status and send the submission within 3 days from it delivered. All return item(s) must be sent back within 14 days from the delivery date. Items must be unworn, unwashed, and have original tags attached. Shoes must be unworn, show no signs of wear, and returned in their original packaging. Items must be free of stains, makeup, deodorant, or wear. Bodysuits, swimwear, undergarments, beauty products, cosmetics, and accessories are non-returnable. We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. Returns are processed within 10 business days after your item(s) are delivered to us.
5. Delivery
Timescales and charges for delivery vary depending on the products ordered, your delivery address and country, and the delivery services available.
Delivery will be to the address specified in your order. If no one is available at a residential or other address at the time of delivery, our courier will advise whether your order has been left in a specified safe place, or returned to depot/post office.
When the products are delivered to the delivery address specified in your order, all risk including of loss or damage to the products shall pass to you.
We shall be under no liability for any failure to deliver products when specified if the delay or failure is wholly or partly caused by circumstances beyond our control.
6.Collection from Offices
Diamond members can enjoy pick up services with our styling services in UK, HK(China) and South Korea. Please contact your sales manager for the details.
7. International Delivery, Duties & Taxes
Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery and tax, we reserve the right to define what products can and cannot be delivered to which destination.
Where free delivery is offered over a spend threshold any returns that when refunded reduce the order below that threshold then the original delivery charge will be applied to the order and the refund reduced accordingly. Offer excludes gift cards. The basket value for the threshold is calculated after any promotions are applied to the order.
We are not offering duties & taxes calculation online. Our products are shipping from different vendors around the world directly. Customers assumes responsibility of the customs charges for import duties and taxes. To learn more about the charges, please kindly contact Custom Clearance Department in your country.
8.Delays
We will make every effort to keep you informed should supply of your product(s) be prevented or delayed for reasons beyond our control.
We shall be under no liability to you for such delay or failure of products being delivered when originally specified.
9.Changes to an Order
Any changes to your order must be notified to us prior to their despatch, and be in writing (via email). We will confirm if the changes can be applied for the order(s).
When an order is placed, you cannot make changes to your name or address once your order has been despatched.
Use of Website:
- Website Use
- By accessing, browsing, placing an order on, registering with, or using this website, you confirm that you have read, understood and agree to these conditions in their entirety. If youdo not agree to these terms and conditions in their entirety, do not use this website.
- Your use of this website, is governed by all legal notices on this website together with all applicable terms and conditions and our Privacy Policy and Cookie Policy.
- Use of this website by you, should only be for lawful purposes and you may not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the website.
- Without our prior written consent, you must not copy, reproduce, edit, communicate to the public, deep-link into, or distribute in any way the web pages or materials on the website or the computer codes or elements comprising the website other than solely for your own personal use.
- Content of this website may not be used for any commercial purposes whatsoever.
- Rights Ownership
- All rights, including copyright and intellectual property rights used on, in and to this website are owned by or licensed to I-MAGAZINE Inc.
- Use of the website grants no rights to you in relation to our intellectual property rights, or that of third parties.
- By submitting information (other than compulsory personal information when registering an account), text, photos, graphics or other content to the website, you confirm that you have the right to use the material and grant us a right to use such materials at our discretion, with or without accreditation in any media including, without limitation, to post and remove such materials from the website.
- You further agree to execute all such submissions and do as we may reasonably require in order to assign any such rights to us and waive any moral rights you acquire in the website.
- Ownership of Submissions
- Other than personal information, all comments, blog posts, product reviews, suggestions, questions, images, product or marketing ideas and any other submissions disclosed, submitted or offered to I-MAGAZINE Inc. on or through the website or otherwise by you shall become and remain our property once submitted.
- Within these terms and conditions, you must comply with the content standards set out in clause 28.
- You warrant that you own or have the right to use any submissions.
- Social Networking Sites
- These terms and conditions also govern any submissions you make on any I-MAGAZINE Inc. related third party website or page such as our Facebook, Twitter, or Instagram.
- We are not responsible for any content or material posted on any third party social networking site and it does not necessarily reflect the opinions or ideas of I-MAGAZINE Inc. or its employees.
- All material posted on any third party social networking site must comply with the third party social networking sites’ Terms of Use, and these terms and conditions.
- Intellectual Property Rights
- By offering or disclosing any submissions, your agreement to these terms and conditions shall constitute an assignment to I-MAGAZINE Inc. of any intellectual property rights.
- Whenever you use a feature that allows you to upload to our site, or to make contact with other users of our site, or make any submissions on any I-MAGAZINE Inc. related third party website, you must comply with the content standards set out in these terms and conditions.
- We are not responsible for, nor do we endorse any third-party advertising on our pages of any social networking sites.
- All rights, including copyright on our websites, and third-party pages are owned by or licensed to I-MAGAZINE Inc.
- Any use of I-MAGAZINE Inc. social networking pages or their contents, including copying or storing them in whole or in part, other than for your own personal, non-commercial use is prohibited unless we have given our permission in writing.
- You confirm that any content you offer by submission is your own and does not infringe the intellectual property of others, including trademarks and copyrighted material.
- Confidentiality
- Any material you upload to our website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any material in the submissions for any purpose.
- We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site or any Yours Clothing related third party social networking sites constitutes a violation of their intellectual property rights, or of their right to privacy.
- We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by any user of our website.
- We have the right to remove any submissions you make on our website if, in our opinion, such submission does not comply with the content standards set out in clause 28.
- Rules for Submissions
- You must be 18 years of age or older.
- Suppliers or manufacturers are not eligible to post a submission.
- You must be the author and owner of the intellectual property rights.
- Submissions should not include:
- Offensive, abusive or otherwise inappropriate language;
- Blasphemy, discriminatory, profanity, racist, sexually explicit, sexually gratuitous, spiteful or comments or content that might be considered to be harassment, or threatening against the personal safety or property of others
- comments about other users commenting, reviewing or blogging on the site
- remarks about criminal accusations, false, defamatory or misleading statements
- material impersonating others or personal information about anyone, including yourself, such as phone numbers, postal addresses or credit card numbers
- advertisements or spam material
- third party brand names or trade marks
- Computer script, HTML coding or website URLs
- availability, price, promotions or alternative ordering or delivery information
- information about our suppliers or manufacturers
- unsupported claims about the product producing an effect other than that for which it is indicated
- references to any products other than the product to which the submission relates.
- Yours Clothing, in its absolute discretion, reserves the right to not publish the submission, or remove reviews which do not comply with the terms and conditions.
- Further terms and conditions apply when making a submission. Please read our Customer Ratings and Reviews Terms of Use, before uploading to the website.
If you require an immediate response from us or have a comment about our service please contact us directly for a quicker response.
- Accuracy of Content
- To the extent permitted by applicable law, we disclaim all representations and warranties, express or implied, that content or information displayed in or on this website is accurate, complete, up-to-date and does not infringe the rights of any third party.
- Any views expressed in user content are opinions of those users and do not represent the views, opinions, beliefs or values of I-MAGAZINE Inc.
- Damage to Your Computer or Electronic Device
- We use reasonable efforts to ensure that this website is free from viruses and malicious or harmful content, but we cannot guarantee that your use of the content or any links on this website will not cause damage to your computer or device.
- It is your responsibility to ensure that you have the right equipment, including antivirus software to use the website safely and to screen out anything that may damage or harm your computer or device.
- We shall not be liable, except where required by applicable law, to any user for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via this website.
- Links to Other Websites
- On this website, we have placed links to other websites we think you may want to visit. We do not vet these websites and do not have any control over their content.
- We cannot accept any liability, except where required by applicable law in respect of the use of any linked websites.
Legal Terms
- Liability Exclusions
- We exclude all representations, warranties, conditions and terms, whether express or implied to the fullest extent permitted by law.
- We accept no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these terms and conditions or your use of the website.
- These exclusions shall be governed by and construed in accordance with English law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
- Nothing in these terms and conditions shall limit or exclude our liability for personal injury or death caused by our negligence or for fraud.
- These terms and conditions shall also not limit or exclude any other liability that we are not permitted to limit or exclude under applicable law.
- Other Legal Notices
- On areas of this website, there may be other legal notices which relate to your use of the website, all of which together with these terms and conditions govern your use of this website.
- Assignment and Third Party Rights
- We may update or amend these terms and conditions from time to time to comply with law or to meet our changing business requirements without notice to you. Any updates or amendments will be posted on the website.
- You may not assign or sub-contract any of your rights or obligations under these terms and conditions to any third party unless we agree in writing.
- We may assign, transfer or sub-contract any of our rights or obligations under these terms and conditions to any third party at our discretion.
- Only you and we shall be entitled to enforce these terms and conditions. No third party shall be entitled to enforce any of these terms and conditions.
- Waiver
- No relaxation or delay by us in exercising any right or remedy under these terms and conditions shall operate as waiver of that right or remedy or shall affect our ability to subsequently exercise that right or remedy.
- Any waiver must be agreed by us in writing.
- Severability
- If any of these terms and conditions are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these terms and conditions shall remain in full force and effect.
- Entire Agreement
- Any matter that arises out of your use of this website (including any contract entered between you and us through the website) shall be governed by the laws of England and Wales and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
- Law, Jurisdiction and Language
- Any matter that arises out of your use of this website (including any contract entered between you and us through the website) shall be governed by the laws of England and Wales and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
- Changes to these Conditions
- We reserve the right to change and update these terms and conditions from time to time and recommend that you revisit this page regularly to keep informed of the current terms and conditions that apply to your use of the website.
- By continuing to access, browse and use this website, you will be deemed to have agreed to any changes or updates to our terms and conditions.
- Privacy and Cookie Policies
- Our Privacy Policy and Cookie Policy explain what personal information we collect about you when you use the website. You can view our Privacy Policy and Cookie Policy here. Please note that when you agree to these terms and conditions you shall be deemed also to have read and understood our Privacy Policy and Cookie Policy in their entirety.